Customer Wins · Apr 2026

Wins,
by the numbers.

What's happening across 23 organizations running on Magicare — in the last 4 weeks alone.

See the winsMar 30 – Apr 27, 2026
01 / By the numbers

Four weeks. Real impact.

Trailing 4 weeks ending Apr 27, 2026 — compared to each organization's first month on the platform.

21,317

Referrals received

Last 4 weeks across all active orgs

3,689

Referrals reviewed

With a recorded speed-to-review

3,808

Platform messages sent

In-platform (notes excluded)

Last 4 weeks · Mar 30 – Apr 27, 2026 · 23 active orgs

02 / Case study

Driving measurable impact.

Two customers. Transformational outcomes. The numbers speak for themselves.

Inspira Health Group

4 facilities · 302 days active

90.5%

Win rate

Doubled from 45%

40x

ROI

8%

Census increase

Orchard Manor

Nursing & Rehabilitation

12x

Faster decisions

80x

ROI

23%

Census increase

03 / Hall of fame

The organizations making it happen.

Before and after — each comparison is trailing 4 weeks vs. the org's first month on Magicare.

Tacoma Nursing & Rehabilitation

Single-facility turnaround story

Jul 2025

1 facility

Referrals reviewed
9545
Median speed to review
382h 12m10m 35s
Median speed to respond
65h 1m37m 0s
Win rate
2.2%18.9%
Acceptance rate
15.2%27.1%

Inspira Health Group

Win rate skyrocketed with heavy messaging adoption

Jun 2025

4 facilities

Win rate
50.0%82.5%
Median speed to respond
22h 35m24m 11s
Referrals reviewed
119393
Messages sent
41600

Encore Village

Growth across the board in volume and speed

Jul 2025

4 facilities

Win rate
0.0%42.3%
Acceptance rate
1.2%25.6%
Referrals reviewed
6165
Median speed to respond
8h 41m32m 33s

Alaris Health

Every metric moved in the right direction

Aug 2025

1 facility

Referrals reviewed
4322
Median speed to review
8h 23m3m 2s
Messages sent
1330
Acceptance rate
27.2%32.2%

CHC

Enormous step-change in engagement

Mar 2025

1 facility

Referrals reviewed
4219
Median speed to review
1h 21m8m 47s
Median speed to respond
241h 49m1h 4m
Acceptance rate
1.6%22.2%

Eminent Care Group

Step-change in review activity and response speed

Jun 2025

1 facility

Referrals reviewed
5279
Median speed to review
2h 28m7m 18s
Median speed to respond
20h 14m15m 49s
Acceptance rate
3.5%21.0%

MJ Healthcare

Raised win rate while tripling reviews and cutting response time

Jun 2025

2 facilities

Win rate
50.6%57.1%
Median speed to respond
13h 31m20m 2s
Referrals reviewed
119321
Referrals received
395650

Oxford Valley Health

From zero reviewing to a real working motion

Jul 2025

2 facilities

Win rate
0.0%37.5%
Referrals reviewed
197
Median speed to review
2,307h4m 22s
Median speed to respond
26h 49m1h 50m

Regency Nursing and Post-Acute

Win rate jumped sharply with strong engagement

Jun 2025

1 facility

Win rate
13.3%50.0%
Median speed to respond
17h 28m1h 5m
Referrals received
225371
Messages sent
036

Arabella

Long-tenured customer that tripled volume and slashed both speeds

Apr 2025

12 facilities

Referrals received
220671
Median speed to review
49h 34m3m 49s
Median speed to respond
94h 55m1h 32m
Acceptance rate
8.6%23.1%
04 / Newer customers

Just getting started.

Customers who recently onboarded — already showing strong early signals.

Vivage-Beecan

Since Mar 22, 2026

1,407 referrals · 525 reviewed · 1,217 messages

The biggest new-customer success story. Onboarded March 22 and ramped to 37% review rate in the first 4 weeks — already the messaging-volume leader in the platform.

25 facilities

Camellia Gardens Care Center

Since Feb 4, 2026

+159% referral volume · +123% reviews

Referral volume jumped 307 → 796, reviews up 78 → 174. Messaging actively. Median review at 4m 13s.

1 facility

Caldera Care

Since Jan 4, 2026

0 → 101 reviews · acceptance rate 0% → 44.8%

Just started reviewing after their first month. Three Rivers Care drove the entire change.

2 facilities

Bonvera Health

Since Dec 1, 2025

90% win rate · volume up +265%

Smaller customer (~84 referrals/month) with exceptional win rate. Volume up from 23 → 84. Speed is the next opportunity.

1 facility

05 / Standout facilities

Facility-level breakthroughs.

The biggest jumps in review volume and the fastest speed improvements — site by site.

Biggest review volume jumps

Reviews — first month → last 4 weeks

Three Rivers Care

Caldera Care

1101+10,000%

Oasis Nursing and Rehab of Green Valley

Oxford Valley Health

197+9,600%

Golden Haven Care Center

Tallis

2194+9,600%

Alaris Health at St Mary

Alaris Health

4322+7,950%

Tacoma Nursing & Rehabilitation

Tacoma Nursing & Rehab

9545+5,956%

Champion City Nursing and Rehabilitation

Eminent Care Group

5279+5,480%

Orchard Manor Nursing and Rehabilitation

CHC

4219+5,375%

Aviva at Fitzsimons

Vivage-Beecan

145+4,400%

Fastest review-speed improvements

Median review time — first month → last 4 weeks

Tacoma Nursing & Rehabilitation

Tacoma Nursing & Rehab

381h 53m10m 35s−100%

Arabella of Birmingham

Arabella

159h 4m5m 46s−100%

Golden Rose Care Center

Tallis

45h 0m2m 40s−100%

Calibre Post Acute

Vivage-Beecan

24h 14m5m 6s−100%

Alaris Health at St Mary

Alaris Health

8h 24m3m 2s−99%

Champion City Nursing & Rehab

Eminent Care Group

2h 28m7m 18s−95%

Caprice Health Care Center

Inspira Health Group

53m 20s3m 26s−94%

Briarwood

Encore Village

1h 13m7m 26s−90%
06 / Power reviewers

The people making it move.

Highest-volume reviewers in the last 4 weeks — by total reviews and median decision time.

1
SB

Sarah Banegas

Tacoma Nursing & Rehabilitation

1m 19s
2
MH

Michele Hetrick

Eminent Care Group

8m 3s
3
BT

Bettina Thomas

Alaris Health

3m 4s
4
SM

Sabrina Modara

CHC

9m 41s
5
EF

Elijah Fay

MJ Healthcare

3m 1s
6
KA

Kayla Alvarez

Tallis

2m 46s
7
HB

Heather Boyle

Inspira Health Group

2m 41s
8
HG

Heather Grimes

Inspira Health Group

5m 22s
9
LS

Lori Smeal

MJ Healthcare

4m 59s
10
AG

Alma Graciano

Vivage-Beecan

4m 21s

Sorted by total reviews · median review time shown right

07 / Messaging momentum

Teams are talking more than ever.

In-platform messaging is one of the strongest leading indicators of engagement. Here's how messaging is accelerating.

First month
Last 4 weeks
Vivage-Beecannew
1,217new behavior
0
1217
Inspira Health Group
600+221%
187
600
Tacoma Nursing & Rehab
516+3,869%
13
516
CHC
372+6,100%
6
372
Alaris Health
330+8,150%
4
330
Eminent Care Groupnew
293new behavior
0
293
Camellia Gardens
87−15%
102
87
Oxford Valley Health
62+933%
6
62
Arabella
7+40%
5
7
08 / In their own words

The teams using Magicare every day.

Admissions directors, DONs, and regional leaders trust Magicare to move faster, capture more revenue, and keep their teams aligned.

I love how everything is in one place. It's a one-stop shop that makes my job so much easier. The way presenting history and diagnosis are displayed is a game changer. Insurance checks make the process even faster. It's just chef's kiss.

Carole LorfingRegional Sales Director · Tali Healthcare

It's fast, customizable, and incredibly intuitive. You don't need to overthink it, just make a decision and go. It saves me from digging through piles of paperwork and has significantly cut our response times.

Ellen SchaeferDirector of Admissions · MB Healthcare

Magicare has been extremely helpful for our admissions team, allowing them to quickly review and reject referrals, and where necessary, bring it to me in a simple-to-view manner. It significantly improves the admissions process for our whole team.

Roger HunterDirector of Nursing · Orchard Manor

We are winning way more referrals than we used to.

Mary Jean CappabiancaAdmissions & Social Services Director · Inspira Health Group
09 / Join them

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Results above are real — sourced from trailing 4-week platform data ending Apr 27, 2026. Baseline compared to each org's first month on Magicare.

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